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15.1.2007 - English Harbour Online Casino Group Receives Independent Certification
English Harbour New Ventures, one of the pioneers of the online casino gambling industry, has received full certification from leading online gambling guide and player advocate, Online Gambling Insider. All the group's casinos and poker rooms have been certified and players can rest assured that their deposits are covered by the portal's unique $1,000 deposit guarantee. (PRWEB) January 15, 2007 -- English Harbour New Ventures, one of the pioneers of the online casino gambling industry, has received full certification from leading online gambling guide and player advocate, Online Gambling Insider. All the group's casinos and poker rooms have been certified and players can rest assured that their deposits are covered by the portal's unique $1,000 deposit guarantee. A lot of emphasis is placed on customer service, and we have designed a process where we will interact with each casino over a period of time The English Harbour Group launched its first online casino, EnglishHarbour.com, in 1997. The group's became the first licensee of the Odds On casino platform, now known as 'Vegas Technologies', and has remained loyal to the platform ever since. English Harbour New Ventures now license eight online casinos on the platform including some other well known brands like Super Slots, Millionaire Casino and Caribbean Gold casino. The group's poker room, English Harbour Poker, is a skin of the Las Vegas from Home Entertainment network. "The English Harbour group is seen by many people as one of the pioneers of our industry," said Ryan D, co-founder editor of Online Gambling Insider. "The group was one of the very first to take a bold step and start accepting wagers online. To their credit, they have maintained the same levels of integrity, quality of service and a commitment to fair gaming for over seven years, which is one of the longest track records in online gaming." http://www.online-gambling-insider.com is an independent portal and watchdog, and certifies online casinos, sports betting sites and poker rooms. Certified operators are subject to rigorous testing procedures. Qualifying criteria includes the corporate and financial backing of the operator, quality of customer service, game fairness (including player terms and conditions), games portfolio, financial processing and licensing. The most important factor taken into account when awarding a certificate is the player experience. Online Gambling Insider staff test each casino as real players, and over a period of time, every aspect of the casino or poker room's operation is experienced first hand. For an online casino to be be certified by Online Gambling Insider and qualify for their $1,000 deposit guarantee, it is subject to thorough testing. "We need to protect the credibility of our certification process, so we have to work on facts," Ryan continued. "We consider not only the factual information about a casino such as licensing, fairness and track record, but also the important issue of player experience. We become real players at all the casinos we test, and deposit between $200 and $500 during the testing process, claim bonuses, and remain active players over an extended period of time," said Ryan. "A lot of emphasis is placed on customer service, and we have designed a process where we will interact with each casino over a period of time," Ryan continues. "Having been in the industry for many years now, we are able to uncover bad service and unfair treatment very quickly," continues Ryan. "We are very pleased to report that The English Harbour Group delivers a world class service and impressed us with their attention to detail and professionalism when responding to our requests." The English Harbour group offers players a lot of choice when it comes to games, with over 90 casino games supported at each of their sites. They run excellent promotions, tournaments and some very exciting sweepstakes contests on a regular basis. The Vegas Technologies platform underwent a major upgrade in the last year and new games are released on a regular basis. Games like their video slots are right up there with the best in the industry. All their online casinos and the poker room are now certified by Online Gambling Insider. Players are protected up to a maximum of $1,000 in deposits, should they ever have a problem. "We are confident that we won't ever have to intervene and refund a player, but it is reassuring for people to know that there is an independent safety net," said Ryan. "However, if a player referred by us ends up being short changed, we will step in and refund them." Online Gambling Insider is an independent online gambling that offers a number of unique services to the online gambling community. Read more about the English Harbour Group and the exclusive deposit guarantee by visiting the website.
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